Due to the current pandemic and social distancing, delivery apps such as Seamless, GrubHub, and UberEats are in high demand. These types of apps allow consumers to order food online from their mobile device and then food will be delivered right to their door. The economy is trending towards delivery and drop off services. Taking your restaurant business online will be critical to surviving if there's another pandemic.
Global food online ordering and delivery service mobile applications is expected to grow and increase in demand to $154.34 billion at the end of 2020 according to reports by Businesswire. These apps include food, grocery, and other delivery services. Recently in the beginning of the year, Zomato acquired the Indian operations of UberEats for $350 million in an all-stock transaction. After the acquisition, Zomato and UberEats now cover more than 50% of the entire Indian food delivery market. More small businesses and restaurants are now moving towards creating their own food delivery apps for consumers and third party apps has rose by 75 percent in 2020.
With technology, consumers can order groceries online and have groceries delivered right to their doorsteps! Companies such as Instacart, Walmart grocery, and Shipt offer these services and has seen a huge spike of downloads according to Techcrunch Disrupt news.
A GPS map that shows and features real time updates of when the courier is moving towards your location.
The convenience of instantly paying for food through online gateway payment portals by using your iPhone finger print.
Cancel and make changes to your order and schedule when food should be delivered in a timely manner.
Contact the delivery person through messaging or phone call directly to be on the same page if needed such as telling the courier to leave food outside of the door to social distance.
It is extremely important and helpful for both consumers and courier delivery person to be able to send and receive reviews and ratings. This ensures customer satisfaction and better services.
Automatically notified of when your food is being prepared, when it is being delivered, and when it's delivered.
Due to the high demand to stay ahead of the market, restaurant businesses are now heavily relying on technology by creating their own delivery apps and following the trend to generate more sales. This benefits consumers who do not desire to learn how to cook or want to spend time preparing food at home. Almost every one has a mobile device and can now just order food and groceries directly from their finger tips because it's so quick and efficient.